Xbox

Read 1391 verified reviews for Xbox. See ratings, business responses, and what customers really think.

xbox.com

Redmond, US

gaming

Founded: 1996

Employees: 5000-9999

Rating: 1.5/5Based on 1391 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Xbox

  1. xXBear_gamingRating: 1/5

    servers down AGAIN. third time this month. literally paying for a service that doesnt work half the time imo

  2. rachel_brRating: 4/5

    Buena experiencia

    bien todo, solo que los servidores se caen de vez en cuando justo cuando tienes ganas de jugar, qué mala suerte tbh

  3. DarkSpecter_hdRating: 2/5

    Not great

    support is absolutely useless. sent 3 tickets about a billing error and got a template response each time. awful.

  4. xXAce_opRating: 5/5Verified

    Highly recommend

    game library is insane. i literally have 400 games i havent touched and somehow keep buying more. send help fr fr fr

  5. ShadowNode_opRating: 5/5Verified

    Best I've tried

    family sharing is actually a banger feature. my whole household plays off one account library and its perfect ngl

  6. RageLegend_twitchRating: 3/5

    3 stars feels right. nothing special, nothing terrible. its a game launcher, it launches games tbh

  7. kofi11Rating: 5/5Verified

    game library is insane. i literally have 400 games i havent touched and somehow keep buying more. send help fr fr personally

  8. FirePlayer77Rating: 2/5

    el soporte es un desastre, llevo semanas con un problema de facturación sin resolver. no pueden ser tan malos.

  9. ShadowPlayer69Rating: 4/5Verified

    Almost perfect

    good stuff, the social features are nice but i mainly just use it to buy games. does that job well at least fr

  10. NeonEagle99Rating: 3/5

    regular, las ofertas ya no son tan buenas como antes y han subido precios. sigue siendo útil pero no me emociona personally

About Xbox: Reviews

Pros

  • Access to a large library of games through subscription services.
  • Robust online multiplayer and social gaming infrastructure.
  • Supports cloud gaming for flexible, device-independent play.

Cons

  • Requires internet connection for many features and services.
  • Consoles and games can have a high upfront cost.
  • Subscription services may add to ongoing expenses.

Business Description

**What is Xbox?** Xbox is a gaming brand created and owned by Microsoft, launched in 2001. It is headquartered in Redmond, Washington, and employs approximately 5,000 people. Xbox targets a global audience of gamers, offering gaming consoles, exclusive game titles, and digital services for interactive entertainment. The brand has expanded its presence to include online multiplayer gaming and cloud-based streaming services. **How does it work?** Xbox operates by providing physical gaming consoles that connect to users' TVs and networks, delivering access to a wide library of games. Additionally, the Xbox Live service offers online multiplayer, digital game purchases, and social features for player interaction. With the introduction of Xbox Game Pass and cloud gaming, users can stream and download hundreds of games on-demand. The system integrates hardware, software, and online infrastructure to create a seamless gaming environment. **Products and services** Xbox's product line includes gaming consoles such as the Xbox Series X and Series S. Its services range from digital game sales and subscription models like Xbox Game Pass to cloud gaming capabilities that allow gameplay on various devices. The platform supports multiplayer online gaming, social features, and exclusive gaming content. Xbox continuously updates its offerings to include accessories, software features, and cloud infrastructure for enhanced user experience.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
gaming-consolesdigital-goodssubscription-softwarecloud-gamingonline-multiplayerexclusive-gamesgaming-community

Business activity: Xbox

Response rate: 0%

Frequently Asked Questions about Xbox

Why can I leave a review for a game before it’s even out?

A lot of folks think it’s strange that you can review games just by pre-ordering them. Some users feel it leads to misleading reviews before anyone has actually played the game. It’s one of those things that could probably use some tweaking.

What’s the deal with Xbox game reviews not showing on the console store?

Many users have reported issues with the game reviews tab not working properly on their Xbox for weeks. It can be frustrating when you’re trying to check out user feedback on games but can’t see anything.

Are there still network issues with Xbox in non-USA countries?

Some users are still running into network problems outside the US, which is really disappointing. While there have been improvements, many people still feel like the online experience isn’t quite where it should be.

Why do so many game reviews mention bugs?

It seems like a lot of reviews are pointing out bugs in games, and that can sour the experience for players. Some people think that the quality control on launches could definitely be better, especially when they're so hyped.

Is there a problem with how Xbox moderates game reviews?

Yeah, it seems review moderation could use an upgrade. Many people have noted that there’s a lot of unhelpful feedback mixed in with solid reviews, making it hard to figure out what games are actually good or not.

Can I trust pre-release reviews on Xbox?

Honestly, trusting pre-release reviews can be tricky, especially since they might not reflect the final product. While some people find value in early opinions, others caution that they’re often biased due to the pre-order aspect.