Would recommend
Pretty good overall, minor issues here and there but nothing dealbreaking. would recommend with caveats fr
Zenmate
Read 759 verified reviews for Zenmate. See ratings, business responses, and what customers really think.
zenmate.comBerlin, DE
technology-software
Founded: 2009
Employees: 1-10
Rating: 2.9/5Based on 759 Reviews
- 5 ★: 49 Reviews
- 4 ★: 16 Reviews
- 3 ★: 11 Reviews
- 2 ★: 6 Reviews
- 1 ★: 2 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Zenmate
EliteAce2025Rating: 4/5 ProMage_realRating: 3/5Verified Could be better
gets the job done but the competition is catching up. needs to keep improving ngl
NightSniper007Rating: 4/5Verified solid product, would give 5 stars if support was faster. everything else is on point imo
kofi_officialRating: 2/5Verified idk why people rate this so high. laggy, buggy, and customer service is nonexistent imo
dmitri2022Rating: 3/5 gets the job done but the competition is catching up. needs to keep improving tbh
jake_auRating: 5/5Verified Absolutely love it
works great, no bugs, fast. what more do you want fr
juan11Rating: 4/5Verified 4 stars because nothing is perfect but this is close enough. happy customer overall personally
ProFrag_ytRating: 5/5Verified Highly recommend
Definately worth it. Been recommending it to everyone i know ngl
NeonBeast_gamingRating: 3/5Verified Mixed feelings
Some things work well, others not so much. 3 stars feels about right personally
NightRaven2025Rating: 5/5Verified Top tier
been using this for like 6 months now and cant complain. does what it says on the tin personally
About Zenmate: Reviews
Pros
- Provides free VPN option alongside premium plans
- Simple and easy-to-use applications across multiple devices
- Based in Germany with transparent privacy policies
Cons
- Small team with limited customer support resources
- Free version may have speed and server location limitations
- Smaller server network compared to larger VPN providers
Business Description
**What is ZenMate?** ZenMate is a virtual private network (VPN) service founded in 2013 and based in Berlin, Germany. The company employs a small team of around 4 people. ZenMate targets consumers globally who seek privacy and security while browsing the internet. Its primary focus is on providing users with anonymous and unrestricted internet access. **How does it work?** ZenMate works by routing users’ internet traffic through encrypted tunnels to secure servers located worldwide. This process hides the users' IP addresses and encrypts their data, helping to protect online privacy and circumvent geo-restrictions or censorship. Users can connect to ZenMate's network via its applications available on multiple devices. The service offers both free and paid subscription options, with differing levels of speed and server access. **Products and services** ZenMate offers VPN software that enables users to browse anonymously, unblock websites, and secure their connections on public Wi-Fi. The company's service includes features such as encryption, a kill switch, and no-log policies. Both free and premium plans are available, with premium subscriptions offering faster speeds and a broader range of server locations. ZenMate primarily serves individual internet users seeking online privacy and security rather than enterprise clients.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScorevpn-serviceinternet-privacyencryptioncybersecuritysubscription-softwareanonymous-browsinggeo-unblocking
Business activity: Zenmate
Response rate: 0%
Frequently Asked Questions about Zenmate
Why do some users have privacy concerns with ZenMate?
Some users have expressed doubts about ZenMate's handling of privacy and security, suggesting they don't fully trust the service for sensitive browsing. A few mentioned feeling uneasy about its reliability as a VPN provider.
How is ZenMate's customer service?
Many users have reported that ZenMate's customer service can be hit or miss, with some feeling like their issues got ignored. A few noted that they had trouble getting timely responses or assistance.
What are the speeds like with ZenMate?
Speed seems to be a strong point for ZenMate, with users often praising the connection speeds on the Windows app. However, experiences can vary depending on the server location and the plan you choose.
Is ZenMate trustworthy for web browsing?
Trust in ZenMate seems to be a bit divided; some users rely on it for light usage but warn against using it for anything sensitive, given recent privacy concerns. If you’re looking for complete anonymity, you might want to consider alternatives.
Can ZenMate unblock content like Netflix?
Several users have mentioned that ZenMate can effectively unblock streaming services like Netflix, making it a popular choice among those looking to access geo-restricted content. However, experiences may vary depending on the specific service and server used.
Are there issues with ZenMate's free version?
Some users found that the free version of ZenMate has limited features and slower speeds, which can be frustrating. Many recommend upgrading to a premium plan for a better experience, especially for serious use of the VPN.
