idk why people rate this so high. laggy, buggy, and customer service is nonexistent imo
Read 84 published reviews for Zenmate. See ratings, business responses, and signals available on GuardOpinion.
Website: zenmate.com
Category: technology-software
City: Berlin
Country: DE
Founded: 2009
Employees: 1-10
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoreidk why people rate this so high. laggy, buggy, and customer service is nonexistent imo
sin palabras, el mejor servicio que he recibido en mucho tiempo. volvería sin dudarlo ngl
generally happy with this. the occasional bug is annoying but they fix things quickly.
4 stars because nothing is perfect but this is close enough. happy customer overall personally
genuinely impressed, wasnt expecting much and got blown away. rare these days
been using this for like 6 months now and cant complain. does what it says on the tin!
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare ngl
good value for money, does what i need. onboarding could be better but im happy now ngl
genuinely impressed, wasnt expecting much and got blown away. rare these days.
Its ok i guess. does the job but nothing special. a bit pricey for what it is ngl
**What is ZenMate?** ZenMate is a virtual private network (VPN) service founded in 2013 and based in Berlin, Germany. The company employs a small team of around 4 people. ZenMate targets consumers globally who seek privacy and security while browsing the internet. Its primary focus is on providing users with anonymous and unrestricted internet access. **How does it work?** ZenMate works by routing users’ internet traffic through encrypted tunnels to secure servers located worldwide. This process hides the users' IP addresses and encrypts their data, helping to protect online privacy and circumvent geo-restrictions or censorship. Users can connect to ZenMate's network via its applications available on multiple devices. The service offers both free and paid subscription options, with differing levels of speed and server access. **Products and services** ZenMate offers VPN software that enables users to browse anonymously, unblock websites, and secure their connections on public Wi-Fi. The company's service includes features such as encryption, a kill switch, and no-log policies. Both free and premium plans are available, with premium subscriptions offering faster speeds and a broader range of server locations. ZenMate primarily serves individual internet users seeking online privacy and security rather than enterprise clients.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
Some users have expressed doubts about ZenMate's handling of privacy and security, suggesting they don't fully trust the service for sensitive browsing. A few mentioned feeling uneasy about its reliability as a VPN provider.
Many users have reported that ZenMate's customer service can be hit or miss, with some feeling like their issues got ignored. A few noted that they had trouble getting timely responses or assistance.
Speed seems to be a strong point for ZenMate, with users often praising the connection speeds on the Windows app. However, experiences can vary depending on the server location and the plan you choose.
Trust in ZenMate seems to be a bit divided; some users rely on it for light usage but warn against using it for anything sensitive, given recent privacy concerns. If you’re looking for complete anonymity, you might want to consider alternatives.
Several users have mentioned that ZenMate can effectively unblock streaming services like Netflix, making it a popular choice among those looking to access geo-restricted content. However, experiences may vary depending on the specific service and server used.
Some users found that the free version of ZenMate has limited features and slower speeds, which can be frustrating. Many recommend upgrading to a premium plan for a better experience, especially for serious use of the VPN.