good experience mostly. UI could be cleaner but functionality is all there
Zoosk
Read 76 published reviews for Zoosk. See ratings, business responses, and signals available on GuardOpinion.
4.0/5Based on 76 Reviews
Customer reviews for Zoosk
diego3Rating: 4/5Verified EliteLynx2023Rating: 5/5 been using this for like 6 months now and cant complain. does what it says on the tin ngl
IceSpecter_gamingRating: 2/5Verified charged me twice and getting a refund is like pulling teeth. avoid.
IceBlade007Rating: 5/5Verified Una pasada
Muy contento. Llegó antes de lo esperado y todo en perfectas condiciones
GhostCode_liveRating: 4/5Verified en general satisfecho, hay cosas mejorables pero el núcleo del servicio funciona bien ngl
GhostFox_liveRating: 5/5 Absolutely love it
solid product, fair price, does what it promises. no bs, no hidden charges. refreshing personally
fernanda_br_frRating: 5/5 Una pasada
Excelente servicio, los precios son justos y la calidad es buena. 100% recomendado.
NeonEagle1337Rating: 5/5Verified 10/10 would recommend to anyone. my whole team uses it now lol!
RageBombXxRating: 5/5Verified lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend ngl
emily_uk_auRating: 5/5Verified solid product, fair price, does what it promises. no bs, no hidden charges. refreshing personally
Commercial transparency
Public complaints about Zoosk
About
What is Zoosk? Zoosk is an online dating company founded in 2007 in San Francisco, California, and currently headquartered in Berlin, Germany. It targets singles around the world looking for romantic relationships. The service is primarily digital, provided through a website and mobile applications. Zoosk employs behavioral matchmaking technology and social data analytics to connect users. How does it work? Users sign up on Zoosk to create profiles and access its matchmaking system, which tracks their behavior to better suggest compatible matches. The platform operates on both desktop and mobile devices, allowing users to communicate, browse, and find potential partners using personalized recommendations. It leverages algorithmic data interpretation to adapt matches over time. The user experience centers on ease of finding like-minded singles based on interaction patterns. Products and services Zoosk offers subscription-based online dating services that include profile creation, match suggestions, messaging, and search filters. Their core product is the matchmaking platform supported by behavioral analytics to improve match relevance. The platform supports mobile apps for convenient access and uses data-driven methods to connect singles globally. Zoosk’s service aims to facilitate relationships by providing a digital space optimized for dating interactions.
Business Activity
Response rate: 0%
Review Sources
- verified: 49
- organic: 27
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Internet-sourced business information
Web Reputation
- Behavioral matchmaking improves compatibility suggestions.
- Available on both web and mobile platforms.
- User-friendly interface with global reach.
- Subscription costs can be high for some users.
- Match quality depends on user activity and data accuracy.
- Limited social media presence available for verification.
User questions
Are there really a lot of fake profiles on Zoosk?
Yeah, a lot of users mention running into fake profiles or inactive accounts. It's been a common complaint that these can really mess with your dating experience.
What happens if my Zoosk account gets blocked?
Some people have reported that once their accounts were blocked, getting support to resolve the issue was basically impossible. This is a major frustration for users who find themselves in that situation.
Is Zoosk good for getting replies to messages?
Most users say the response rate is pretty low, with many getting little to no replies. It seems like a lot of messages just go unanswered.
How's the customer service at Zoosk?
Honestly, many users have had a tough time with customer service. Complaints about slow responses or not getting help with issues are pretty widespread.
Did anyone have issues with unauthorized charges from Zoosk?
Yes, some people reported unexpected charges or getting signed up without their consent, which added to the distrust. This seems to be a problem for some users who feel caught off guard.
Is Zoosk worth the subscription fee?
Opinions are mixed; while some see value in the service, a lot of users feel that the experience doesn't justify the cost, especially with issues like fake profiles. It really depends on what you're looking for in a dating app.