Zoosk

Read 76 published reviews for Zoosk. See ratings, business responses, and signals available on GuardOpinion.

Website: zoosk.com

Category: influencers-personal-brands

City: Berlin

Country: US

Founded: 2007

Employees: 51-100

Rating: 4.0/5Based on 76 Reviews

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Customer reviews for Zoosk

  1. BlazeFrag_ytRating: 2/5

    Prometían mucho y al final es lo mismo de siempre. Decepcionante

  2. diego3Rating: 4/5Verified

    good experience mostly. UI could be cleaner but functionality is all there

  3. NeonEagle1337Rating: 5/5Verified

    10/10 would recommend to anyone. my whole team uses it now lol!

  4. DarkByte666Rating: 4/5Verified

    Casi perfecto

    en general satisfecho, hay cosas mejorables pero el núcleo del servicio funciona bien fr

  5. xXKnight_officialRating: 2/5Verified

    Not great

    used to be good but they keep adding useless features and breaking the ones that worked. classic!

  6. ProShot666Rating: 5/5

    Excellent!

    genuinely impressed, wasnt expecting much and got blown away. rare these days.

  7. StormNode500Rating: 4/5Verified

    Pretty good

    the core product is great. the extra stuff (billing, account management) could be smoother fr

  8. ShadowHydra9999Rating: 2/5

    charged me twice and getting a refund is like pulling teeth. avoid

  9. ShadowGlitch42Rating: 4/5Verified

    mostly positive. had one issue that took a while to resolve but they did resolve it. would use again imo

  10. james_ukRating: 4/5Verified

    Good overall

    good value for money, does what i need. onboarding could be better but im happy now!

About Zoosk: Reviews

Pros

  • Behavioral matchmaking improves compatibility suggestions.
  • Available on both web and mobile platforms.
  • User-friendly interface with global reach.

Cons

  • Subscription costs can be high for some users.
  • Match quality depends on user activity and data accuracy.
  • Limited social media presence available for verification.

Business Description

**What is Zoosk?** Zoosk is an online dating company founded in 2007 in San Francisco, California, and currently headquartered in Berlin, Germany. It targets singles around the world looking for romantic relationships. The service is primarily digital, provided through a website and mobile applications. Zoosk employs behavioral matchmaking technology and social data analytics to connect users. **How does it work?** Users sign up on Zoosk to create profiles and access its matchmaking system, which tracks their behavior to better suggest compatible matches. The platform operates on both desktop and mobile devices, allowing users to communicate, browse, and find potential partners using personalized recommendations. It leverages algorithmic data interpretation to adapt matches over time. The user experience centers on ease of finding like-minded singles based on interaction patterns. **Products and services** Zoosk offers subscription-based online dating services that include profile creation, match suggestions, messaging, and search filters. Their core product is the matchmaking platform supported by behavioral analytics to improve match relevance. The platform supports mobile apps for convenient access and uses data-driven methods to connect singles globally. Zoosk’s service aims to facilitate relationships by providing a digital space optimized for dating interactions.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.

Volume · More reviews can make the score more stable, but it remains an informational signal.

Learn more about GuardScore
online-datingmatchmaking-technologydating-appsubscription-softwarebehavioral-analyticsmobile-appsdigital-services

Business activity: Zoosk

Response rate: 0%

Frequently Asked Questions about Zoosk

Are there really a lot of fake profiles on Zoosk?

Yeah, a lot of users mention running into fake profiles or inactive accounts. It's been a common complaint that these can really mess with your dating experience.

What happens if my Zoosk account gets blocked?

Some people have reported that once their accounts were blocked, getting support to resolve the issue was basically impossible. This is a major frustration for users who find themselves in that situation.

Is Zoosk good for getting replies to messages?

Most users say the response rate is pretty low, with many getting little to no replies. It seems like a lot of messages just go unanswered.

How's the customer service at Zoosk?

Honestly, many users have had a tough time with customer service. Complaints about slow responses or not getting help with issues are pretty widespread.

Did anyone have issues with unauthorized charges from Zoosk?

Yes, some people reported unexpected charges or getting signed up without their consent, which added to the distrust. This seems to be a problem for some users who feel caught off guard.

Is Zoosk worth the subscription fee?

Opinions are mixed; while some see value in the service, a lot of users feel that the experience doesn't justify the cost, especially with issues like fake profiles. It really depends on what you're looking for in a dating app.