21lakes
Customer reviews for 21lakes
Commercial transparency
Public complaints about 21lakes
About
What is 21lakes? 21lakes was founded in 2005 and is based in Florida. The company focuses primarily on vacation rental properties providing travelers and renters a range of accommodations mainly in Florida. Its audience includes tourists, visitors, and renters looking for both short-term and long-term property rentals in a sunny vacation destination. How does it work? 21lakes presents available rental homes on its platform or through its services, allowing customers to find and book properties directly. The company manages vacation homes and long-term rental listings, handling reservations and guest services. The platform facilitates browsing various rental options curated for different stay lengths and preferences, by location in Florida. Products and services 21lakes offers rental properties that include short-term vacation homes and longer rentals suitable for extended stays. Their portfolio comprises luxury homes and standard vacation properties, primarily located in Florida. The services include property listing management, booking facilitation, and customer support for renters and property owners alike. The company provides access to multiple rental types focused on vacationers and renters seeking seasonal or temporary housing.
Business Activity
Response rate: 0%
Internet-sourced business information
Web Reputation
- Wide selection of rental properties catering to both short-term and long-term stays
- Focus on sunny Florida locations popular for vacationing
- Offers luxury homes as well as standard vacation rentals
- Limited primarily to Florida, reducing geographical variety
- No apparent social media presence to enhance customer engagement
- Potentially competitive market with many other rental platforms
User questions
What do people say about the customer service at 21lakes?
Honestly, a lot of users have reported serious issues with customer service being unresponsive. People have mentioned waiting long periods for updates or not getting their calls returned when they had problems.
Are there complaints about the rental properties managed by 21lakes?
Yes, some users have discussed poor management at various properties, citing problems like pest issues and trash accumulation. This seems to be a recurring theme in complaints.
How do the rental prices at 21lakes compare to other vacation rentals?
Some visitors have expressed that they found the rental prices at 21lakes to be higher than expected, especially when you consider the management issues they faced. It's worth checking around for better deals and customer service experiences.
Have users experienced problems with booking and reservations at 21lakes?
There have been complaints about issues with bookings and how the management handles reservations. Some people reported having a tough time getting assistance when they needed to make changes or had questions.
Can I expect a variety of properties for rent with 21lakes?
Users generally do find a decent variety of properties, from luxury homes to standard vacation rentals. However, experiences may vary, especially if you encounter management issues.
What should I know before renting from 21lakes?
Many users recommend doing your research before renting. There have been several red flags related to maintenance and customer service, so it's good to read reviews and know what you're getting into.