Excelente
muy buena experiencia, recomendado al 100% sin ninguna duda!
Read 47139 verified reviews for Agoda. See ratings, business responses, and what customers really think.
agoda.comSingapore, SG
travel-hospitality
Founded: 2004
Employees: 5001-10,000
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoremuy buena experiencia, recomendado al 100% sin ninguna duda!
llevo tiempo usándolo y nunca me ha fallado. precio justo y servicio de calidad!
good platform for finding deals. interface could be cleaner but functionality is solid
found an amazing deal that i couldnt find anywhere else. booking was smooth and no hidden fees!
the review system helped me choose a perfect hotel. accurate descriptions and great customer service!
easy to compare prices across different options. saved significant money versus booking direct fr
pésimo servicio, me dejaron sin solución durante semanas. no lo recomiendo a nadie tbh
flexible cancellation options were a lifesaver when my plans changed. will book again for sure fr
found an amazing deal that i couldnt find anywhere else. booking was smooth and no hidden fees tbh
lo recomendé a mis amigos y todos quedaron igual de contentos que yo. no falla
**What is Agoda?** Agoda is an online travel agency founded in 2005 and headquartered in Singapore. It caters primarily to travelers worldwide by offering a broad selection of accommodation options such as hotels and vacation rentals. Agoda targets consumers looking for competitive rates and convenient online booking solutions. The company employs over 7,000 people and operates through its digital platform to serve its growing international customer base. **How does it work?** Agoda's platform aggregates accommodation inventory from numerous suppliers, providing users with real-time availability and pricing information. Travelers can search, compare, and reserve rooms directly via the website or mobile app. The platform features user-generated reviews to help customers evaluate properties and make informed choices. Agoda integrates payment processing and customer support functions to facilitate the booking experience. **Products and services** Agoda offers online booking services for hotels, resorts, serviced apartments, villas, and vacation rentals across many destinations worldwide. The service provides access to a large inventory with various price points and booking options. Users can browse listings, view photos, check availability, and read reviews. Agoda also offers options for flight bookings, though accommodation booking remains its primary service emphasis.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoreResponse rate: 0%
A lot of people have shared that getting help from Agoda can be a frustrating experience. They often feel like there's no one to assist them when things go wrong, which makes booking through Agoda a bit risky.
Users have mentioned that they sometimes end up paying extra because of currency conversions and hidden fees. Some even claim they've paid more than expected due to how the site handles local currency.
Honestly, a lot of users are wary of Agoda due to complaints they see online about deceptive booking practices. While some have had decent experiences, many warn to proceed with caution.
Yes, quite a few users have reported that their Agoda Cash seemed to vanish for no reason, which is super frustrating. People are concerned about how the loyalty system works if they can't rely on their rewards.
Many users find the Agoda website to have a confusing layout, making it tricky to navigate through listings. This can lead to mistakes in booking, which just adds to the overall dissatisfaction.
Most people say the user reviews can be helpful, but some have expressed skepticism about their authenticity. It’s a mixed bag, as some feel that the reviews don't always reflect the reality of a property.