the support team actually knows what theyre doing. had my issue resolved in one chat session. rare.
Read 7 published reviews for Hipcamp. See ratings, business responses, and signals available on GuardOpinion.
Website: hipcamp.com
Category: travel-hospitality
City: San Francisco
Country: US
Founded: 2013
Employees: 100-199
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScorethe support team actually knows what theyre doing. had my issue resolved in one chat session. rare.
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice fr
consistent experience every time. doesnt always wow but never disappoints either. thats rare
idk why this has so many positive reviews. must be fake. actual experience was terrible.
consistent experience every time. doesnt always wow but never disappoints either. thats rare imo
Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍.
complete scam. charged me, no product, no support. had to do a chargeback. avoid at all costs tbh
**What is Hipcamp?** Hipcamp is a camping and outdoor lodging booking platform founded in 2013 and headquartered in San Francisco. It targets outdoor enthusiasts looking for unique places to stay such as campsites, glamping sites, and RV parks. The business specializes in helping travelers discover outdoor stays throughout the United States. Hipcamp aims to connect users with natural spaces that allow for immersive outdoor experiences. **How does it work?** Users can visit the Hipcamp website to search for outdoor accommodations tailored to their preferences like location, type of stay, and amenities. The platform provides detailed property listings with photos, descriptions, and user reviews. Travelers can book reservations directly through Hipcamp’s site, simplifying the booking process for outdoor lodging. The system facilitates host and guest interactions to ensure a smooth rental experience. **Products and services** Hipcamp provides listings for various outdoor lodging options including private campsites, glamping tents, cabins, ranch stays, and RV parks. The company operates primarily as a travel marketplace, allowing hosts to list their outdoor properties and travelers to book stays. It offers tools for browsing accommodations, checking availability, reading verified guest reviews, and completing secure bookings. Hipcamp’s service supports sustainable outdoor tourism by focusing on stewardship of natural lands.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of users have had good experiences with Hipcamp, especially mentioning some amazing spots they've discovered. But there are also reports of negative experiences with specific hosts, so it might depend on your luck with the listings you choose.
Some users have faced issues when things didn't go well at certain properties. If that's the case, it’s usually best to leave a review detailing your experience, as it can help others and alert Hipcamp about the issues.
Most users haven't mentioned hidden fees; they're pretty upfront about costs. However, it’s always good to double-check the total before finalizing your booking to avoid any surprises.
Honestly, the reviews can tell you a lot more than the listings themselves. Many users suggest reading through them to get a better feel for what to expect from a host and their property.
If you're seeing mixed reviews, it might be a good idea to assess what common issues users faced. Some folks have reported great experiences despite average ratings, so trust your gut and do some extra digging.
There’ve been mixed feelings about Hipcamp's customer support, with some users finding them helpful while others felt they didn't get the assistance they needed. If you run into problems, reaching out directly through their site could be worth a shot.