the review system helped me choose a perfect hotel. accurate descriptions and great customer service!
Hostelworld
Read 21570 verified reviews for Hostelworld. See ratings, business responses, and what customers really think.
hostelworld.comDublin, IE
travel-hospitality
Founded: 1999
Employees: 201-300
Rating: 4.5/5Based on 21570 Reviews
- 5 ★: 37 Reviews
- 4 ★: 16 Reviews
- 3 ★: 5 Reviews
- 2 ★: 4 Reviews
- 1 ★: 2 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Hostelworld
NeonAce360Rating: 5/5Verified RageDuke500Rating: 4/5Verified good platform for finding deals. interface could be cleaner but functionality is solid fr
yemi_auRating: 5/5Verified found an amazing deal that i couldnt find anywhere else. booking was smooth and no hidden fees!
harry_uk2020Rating: 4/5Verified good platform for finding deals. interface could be cleaner but functionality is solid.
ProBeast_realRating: 5/5Verified No complaints
the review system helped me choose a perfect hotel. accurate descriptions and great customer service fr
StormDuke_ytRating: 4/5Verified Good overall
good platform for finding deals. interface could be cleaner but functionality is solid imo
VoidSpecter69Rating: 5/5Verified Excelente
llevo tiempo usándolo y nunca me ha fallado. precio justo y servicio de calidad.
XXCode99Rating: 4/5 good platform for finding deals. interface could be cleaner but functionality is solid fr
DarkRavenXxRating: 5/5 Absolutely love it
the review system helped me choose a perfect hotel. accurate descriptions and great customer service.
VoidHunter_hdRating: 5/5 Highly recommend
flexible cancellation options were a lifesaver when my plans changed. will book again for sure personally
About Hostelworld: Reviews
Pros
- Wide selection of backpacker hostels worldwide with location details
- User reviews and ratings help travelers make informed decisions
- Provides additional travel content such as city guides and sightseeing information
Cons
- Limited to hostel and budget accommodation bookings only
- May have occasional booking availability discrepancies due to hostel updates
- Occasional service fees added at booking which some users find unclear
Business Description
**What is Hostelworld?** Hostelworld is a booking service founded in 1999 and headquartered in Dublin, Ireland. It focuses on providing online reservations for backpacker hostels worldwide. The business has approximately 250 employees and caters primarily to travelers seeking budget accommodation options across various global destinations. **How does it work?** Users can search, compare, and book hostels online through Hostelworld's website or app. The platform aggregates hostel availability and prices, and supplies additional travel content such as city guides, sightseeing tips, and backpacking information. Customers access detailed hostel descriptions, photos, reviews, and booking confirmation through the digital platform. **Products and services** Hostelworld offers an online marketplace specializing in hostel bookings and budget accommodations. It provides various hostel options including dormitories and private rooms in multiple cities internationally. Additionally, the service includes auxiliary travel content like local entertainment, sightseeing recommendations, and backpacking tips to support travelers' planning needs.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScorebudget-travelhostelstravel-bookingsbackpacker-accommodationtravel-guidesonline-bookingaccommodation-reservations
Business activity: Hostelworld
Response rate: 0%
Frequently Asked Questions about Hostelworld
Is Hostelworld's customer support reliable?
A lot of users have reported issues with customer support being slow or unhelpful. Some even said their inquiries went unanswered, which can be frustrating if you're in a pinch while traveling.
Can I trust the reviews on Hostelworld?
Most people seem to think that the reviews are pretty accurate overall. However, there have been a few whispers about potential editing of negative reviews, so it's good to read a range of perspectives.
Does Hostelworld charge hidden fees?
Some users have mentioned running into unexpected charges when booking, which can be annoying if you're budgeting tightly. It’s best to double-check the total before finalizing your reservation.
How is the booking process on Hostelworld?
Generally, people find the booking process smooth and straightforward. The app is user-friendly and makes it easy to search for and book hostels without much hassle.
Are the hostel ratings on Hostelworld trustworthy?
Many travelers believe the ratings are reliable, especially since they're based on a lot of reviews from fellow backpackers. Just keep in mind that experiences can vary widely depending on personal preferences.
What should I do if I have an issue with my booking?
If you run into problems, reaching out to customer support is usually the first step. But some users warn that getting a timely response can be hit or miss, so be ready to potentially follow up multiple times.
