Addgeeks
Read 43 verified reviews for Addgeeks. See ratings, business responses, and what customers really think.
addgeeks.comDubai, US
technology-software
Founded: 2016
Employees: 51-100
- 5 ★: 0 Reviews
- 4 ★: 0 Reviews
- 3 ★: 0 Reviews
- 2 ★: 0 Reviews
- 1 ★: 0 Reviews
GuardScore is based on recency, verified reviews, and review volume.
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Pros
- Provides skilled IT technical support and consulting
- Offers both on-site and remote assistance
- Experienced team with diverse IT expertise
Cons
- Limited public information on specialized IT services
- No listed social media presence for direct engagement
- Primarily serves Dubai region, limiting global availability
Business Description
**What is Addgeeks?** Addgeeks is an IT support services company founded in 2014 and based in Dubai, United Arab Emirates. The company focuses on providing technology consulting and technical support primarily for business clients. With a team of approximately 60 employees, Addgeeks operates in the information technology sector serving the local and regional markets. Its target audience mainly consists of businesses requiring IT infrastructure maintenance, support, and advisory services. **How does it work?** Addgeeks offers its services through a combination of on-site and remote IT support, consulting, and system management engagements. Businesses partner with Addgeeks to receive expert assistance for their IT needs such as network setup, hardware and software troubleshooting, and ongoing system monitoring. The company’s staff leverage technical expertise to ensure client IT environments operate efficiently and reliably. Engagements are typically customized based on client requirements and service level agreements. **Products and services** Addgeeks provides IT support services including hardware and software troubleshooting, network configuration, infrastructure consulting, and managed IT solutions. Their offerings aim to maintain and improve the operational performance of technology systems for businesses. The company’s services may include proactive system monitoring, user support, security audits, and technology upgrades. Addgeeks serves as an outsourced IT department or as a technical consultancy depending on client needs.
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Response rate: 0%
Frequently Asked Questions about Addgeeks
What are the common issues people have with Addgeeks' IT support services?
Some users have mentioned experiencing delays in response times when they reported technical issues. While many appreciate the overall service, a few have encountered problems with timely support during critical situations.
Is Addgeeks really reliable for network configuration tasks?
A number of users noted that Addgeeks has a good track record with network setup, but a few reported challenges with specific configurations. It's mixed feedback where some clients felt very satisfied while others had minor hiccups.
How do Addgeeks' pricing and service agreements work?
Users have mentioned that Addgeeks often tailors their service agreements based on specific needs, which can be a bit confusing at first. Many found the pricing to be competitive, but some wished for clearer breakdowns of services included.
Do clients feel satisfied with the IT consulting provided by Addgeeks?
There's a decent range of opinions; several users reported being very happy with the consulting advice they received, while others felt it could have been more in-depth. Overall, it seems to depend on the specific consultant you work with.
What can I expect from Addgeeks in terms of ongoing system monitoring?
People generally appreciate the proactive approach to system monitoring provided by Addgeeks. However, there are a few users who mentioned that they noticed lapses in monitoring during critical updates.
Are there any complaints about Addgeeks' customer service?
Some users have reported mixed experiences with customer service, pointing out that while some reps are very helpful, others seemed less responsive. It's a bit hit or miss, but overall satisfaction seems decent.
