
Read 915 verified reviews for Adroll. See ratings, business responses, and what customers really think.
adroll.comSan Francisco, US
business-services
Founded: 2004
Employees: 201-500
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScore**What is AdRoll?** AdRoll is a digital advertising company established in 2006 with headquarters in San Francisco. It serves a broad customer base including businesses of various sizes and industries seeking to enhance their online advertising efforts. The company focuses on providing technology-driven marketing services that leverage data and personalization to boost brand presence. Over 140,000 brands have utilized AdRoll’s services for over 17 years. **How does it work?** AdRoll operates by utilizing data-driven algorithms to deliver personalized advertising across multiple channels including web, social media, and email. Businesses can integrate AdRoll’s platform to reach targeted audiences based on their browsing behavior and demographics. The technology aggregates and analyzes data to optimize ad placements, helping clients achieve better return on investment. The platform supports automation and cross-channel marketing campaigns to increase lead generation and conversions. **Products and services** AdRoll offers a suite of digital advertising services including retargeting, prospecting, email marketing, and cross-channel campaign management. Its platform provides tools for audience segmentation, ad performance analytics, and budget optimization. The service is delivered as a SaaS product tailored to marketers needing scalable advertising solutions. AdRoll primarily targets businesses seeking to expand their digital ad reach and improve customer acquisition strategies.
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Learn more about GuardScoreResponse rate: 0%
A lot of users feel that AdRoll doesn't really bring anything new to the table compared to platforms like Facebook and Google. Many mentioned that they often find better value and results elsewhere, which can make it hard to justify the costs.
Some people ran into click fraud concerns when using AdRoll, especially since it works off the Google Display Network. This has left users feeling uncertain about the quality and reliability of their ad traffic.
Honestly, many users were frustrated that the self-service platform doesn't display conversions by placement. Some said that only account reps can access that info, which feels a bit limiting for self-service users.
Users have reported reliability issues with AdRoll's platform and its integrations, which can be a significant drawback for businesses. It's not uncommon to hear complaints about consistent problems that get in the way of effective advertising.
A number of users believe that AdRoll's technology feels outdated compared to newer solutions. This perception has led to some doubts about the effectiveness of their services in today’s digital advertising landscape.
Many users expressed disappointment regarding conversions, with some only seeing 'view-through' conversions, meaning they're not as reliable as direct actions taken by users. This has left a lot of people feeling like they might not get the ROI they hoped for.