1. Home
  2. Complaints
  3. GGPICK
  4. ANUNCIO ENGAÑOSO
← Back to GGPICK complaints

ANUNCIO ENGAÑOSO

Category:Refund issueExpected resolution:I want a refundIncident date:May 24, 2026Order ref.:622565
Es la segunda queja que pongo a esta empresa, ahora me dan unas credenciales que funcionan pero con PLAN STANDARD cuando yo he pagado por PLAN PREMIUM, y me dicen que sus planes son ALEATORIOS!!, pongo imagen del producto por el que he pagado y dice: SUSCRIPCION HBO MAX PREMIUM SIN ANUNCIOS 1 AÑO

Attached evidence

Log in to comment

0 comments

Complaint process

Resolved
  1. Complaint submitted

    May 25, 2026, 9:48 AM

    Your complaint has been published on GuardOpinion and is publicly visible.

  2. Company notified by email

    May 25, 2026, 9:48 AM

    GuardOpinion has contacted the company by email requesting a response to this complaint.

  3. Follow-up reminder sent

    A follow-up reminder will be sent if the company does not respond within 3 days.

  4. Second reminder

    A second reminder will be sent on schedule if the company has not yet responded.

  5. Final notice sent

    A final notice will be sent on schedule if the company has still not engaged.

  6. Company viewed this complaint

    The company has accessed their GuardOpinion business panel and is aware of this complaint.

  7. Company responded

    The company has not responded yet. Businesses that respond show accountability to their customers.

  8. Resolved

    May 26, 2026, 7:44 PM

    This complaint has been marked as resolved. The consumer and company have reached an agreement.