El producto que compre no funciona

Category:Refund issueExpected resolution:I want a refundIncident date:Jul 11, 2026Order ref.:641569

Compre una licencia anual para Disney+, imposible acceder a la cuenta. Me han enviado 4 cuentas ya y no se puede acceder porque las contraseñas no son válidas y sino te pide un código de verificación que es imposible conseguir porqué las cuentas no son nuestras.

0 comments

Complaint process

Pending response

Complaint submitted
Jul 11, 2026, 3:55 PM
Your complaint has been published on GuardOpinion and is publicly visible.
Company notified by email
Jul 11, 2026, 3:55 PM
GuardOpinion has contacted the company by email requesting a response to this complaint.
Follow-up reminder sent
Jul 14, 2026, 4:17 PM
A follow-up reminder was sent to the company as no response has been received yet.
Second reminder
Jul 18, 2026, 4:31 PM
A second reminder was sent. The company has 7 days to respond before this complaint is permanently indexed.
Final notice sent
A final notice will be sent on schedule if the company has still not engaged.
Company viewed this complaint
The company has not yet opened this complaint in their business panel.
Company responded
The company has not responded yet. Businesses that respond show accountability to their customers.
Resolved
This complaint is not yet marked as resolved.