FALTA DE RESOLUCIÓN Y DEFICIENCIA

Category:SupportExpected resolution:I want a replacementIncident date:Aug 7, 2026Order ref.:[Pedido #628311]

Hace tres días publiqué una reseña negativa en esta misma plataforma exponiendo los problemas experimentados por GGPICK. El mismo día recibí una respuesta pública por parte de GGPICK solicitándome que me pusiera en contacto con su equipo de soporte a través de correo electrónico para solucionar la situación. A pesar de haber seguido sus instrucciones de inmediato y haber enviado la información requerida, hasta la fecha no he recibido una solución efectiva ni una respuesta adecuada a mi caso, lo que demuestra que la respuesta en la plataforma de opiniones fue una mera medida de cara al público y no un compromiso real con la satisfacción del cliente.

Attached evidence

0 comments

Complaint process

Pending response

Complaint submitted
Aug 7, 2026, 10:12 AM
Your complaint has been published on GuardOpinion and is publicly visible.
Company notified by email
Aug 7, 2026, 10:12 AM
GuardOpinion has contacted the company by email requesting a response to this complaint.
Follow-up reminder sent
Aug 10, 2026, 10:40 AM
A follow-up reminder was sent to the company as no response has been received yet.
Second reminder
Aug 14, 2026, 10:57 AM
A second reminder was sent. The company has 7 days to respond before this complaint is permanently indexed.
Final notice sent
Aug 21, 2026, 10:34 AM
Final notice sent. This complaint is now permanently indexed on GuardOpinion and visible in search engines.
Company viewed this complaint
The company has not yet opened this complaint in their business panel.
Company responded
The company has not responded yet. Businesses that respond show accountability to their customers.
Resolved
This complaint is not yet marked as resolved.