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Not responding to my support tickets

Category:SupportExpected resolution:I want a refundIncident date:Sep 1, 2026Order ref.:ORD-4JMZMH9ENZ
I want full refund as the product delivered is not working and new credentials were not provided. Its been almost two weeks and i get no reply. I want a full refund asap

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2 comments

about 1 month ago
about 1 month ago

Complaint process

Pending response
  1. Complaint submitted

    Sep 10, 2026, 9:41 AM

    Your complaint has been published on GuardOpinion and is publicly visible.

  2. Company notified by email

    Sep 10, 2026, 9:41 AM

    GuardOpinion has contacted the company by email requesting a response to this complaint.

  3. Follow-up reminder sent

    Sep 13, 2026, 10:33 AM

    A follow-up reminder was sent to the company as no response has been received yet.

  4. Second reminder

    Sep 17, 2026, 10:14 AM

    A second reminder was sent. The company has 7 days to respond before this complaint is permanently indexed.

  5. Final notice sent

    Sep 24, 2026, 12:00 PM

    Final notice sent. This complaint is now permanently indexed on GuardOpinion and visible in search engines.

  6. Company viewed this complaint

    The company has not yet opened this complaint in their business panel.

  7. Company responded

    The company has not responded yet. Businesses that respond show accountability to their customers.

  8. Resolved

    This complaint is not yet marked as resolved.