Loaded
Read 220886 verified reviews for Loaded. See ratings, business responses, and what customers really think.
loaded.comQueenstown, US
technology-software
Founded: 1997
Employees: 11-50
- 5 ★: 0 Reviews
- 4 ★: 0 Reviews
- 3 ★: 0 Reviews
- 2 ★: 0 Reviews
- 1 ★: 0 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreAbout Loaded: Reviews
Pros
- Centralizes hospitality operations into one software solution
- Cloud-based access allows real-time management
- Provides order and staff management tools tailored for hospitality
Cons
- Limited geographic presence currently focused in New Zealand
- Smaller company size may limit enterprise-scale support
- Specific to hospitality, not suitable for other industries
Business Description
**What is Loaded?** Loaded is a hospitality management software company founded in 2011 and headquartered in Queenstown, New Zealand. The business targets hospitality operators who need digital tools to manage their operations more efficiently. It serves enterprises such as restaurants, bars, and other food service providers. **How does it work?** Loaded offers software solutions designed to assist hospitality businesses with managing orders, inventory, and customer experience. Its platform integrates multiple operational functions into one interface, enabling real-time data access and process automation. Clients typically subscribe to use the software as a service. **Products and services** Loaded offers hospitality management software that includes order management, staff administration, and reporting features. The products are cloud-based and accessible via desktop and mobile devices. The software helps automate tasks, track sales, and improve operational efficiency for businesses in the hospitality sector.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoreBusiness activity: Loaded
Response rate: 0%
Frequently Asked Questions about Loaded
Is Loaded safe to use for managing my restaurant's operations?
Most people say Loaded is pretty reliable for hospitality management. However, a few users have reported issues with customer support, so you might want to proceed with some caution and ensure you have all your questions answered before fully committing.
What should I do if I encounter problems with Loaded's software?
Some users found that getting in touch with customer support can be hit or miss. While there are good experiences where issues were resolved quickly, others faced delays, so it's best to be patient and follow up if necessary.
Are there any hidden fees when using Loaded's services?
Honestly, most users have not mentioned any hidden fees when subscribing or using services from Loaded. But it’s always good to read the fine print or check with support just to be on the safe side.
How good is Loaded for managing staff and inventory?
A lot of users appreciate the inventory and staff management features in Loaded, making operational efficiency a lot better. Just keep in mind that some have had varying results depending on specific needs.
What experiences do people have with Loaded's reporting features?
Generally, people say Loaded's reporting capabilities are effective for tracking sales and gaining insights. However, a few users have remarked that they wished for more customizable options to suit their unique business needs.
How reliable is Loaded's customer service?
Some folks rave about the customer service, saying they had their issues sorted out quickly, while others had a tough time getting responses. It seems like there's quite a bit of variation in user experiences.
