Stripe
Read 18262 verified reviews for Stripe. See ratings, business responses, and what customers really think.
stripe.comSouth San Francisco, US
finance-insurance
Founded: 1995
Employees: 1001-5000
- 5 ★: 0 Reviews
- 4 ★: 0 Reviews
- 3 ★: 0 Reviews
- 2 ★: 0 Reviews
- 1 ★: 0 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreAbout Stripe: Reviews
Pros
- Robust and well-documented API for seamless integration.
- Supports multiple payment methods and global currencies.
- Strong security measures and compliance with payment regulations.
Cons
- Can be complex for very small businesses without developer resources.
- Fees can add up for high-volume transactions.
- Customer support can be slow or limited for some users.
Business Description
**What is Stripe?** Stripe is a financial technology company founded in 2010 and headquartered in South San Francisco. It employs around 8,500 people and focuses on providing online payment processing services for businesses. Stripe's target customers range from startups to large enterprises needing to handle payments online. The company has built a reputation for facilitating secure and efficient financial transactions globally. **How does it work?** Stripe offers a platform with comprehensive APIs and a user-friendly interface that businesses can integrate into their websites or applications. This integration allows companies to accept payments, manage billing, and handle money movement between customers and vendors. Its flexible tools support various payment methods and business models, enabling efficient transaction processing. The platform emphasizes security and ease of use to cater to diverse business needs. **Products and services** Stripe’s offerings include payment processing, recurring billing, fraud prevention, and financial management tools. It supports multiple currencies and payment sources like credit cards, digital wallets, and bank transfers. The platform provides analytics and reporting features to help businesses monitor their transactions. Stripe’s API-driven services aim to streamline online payments and financial workflows for businesses across industries.
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Learn more about GuardScoreBusiness activity: Stripe
Response rate: 0%
Frequently Asked Questions about Stripe
Why is my Stripe account suddenly restricted?
A lot of users have run into issues where their accounts get restricted without clear explanations. This can happen due to concerns over payment disputes or security flags, and getting in touch with support can be frustrating.
What should I do if I have problems with Stripe's customer service?
Many people report slow responses from Stripe's customer service, making it hard to resolve issues quickly. If you’re stuck, some users suggest reaching out through multiple channels, like chat and email, to get the attention you need.
Are there any hidden fees when using Stripe?
Some users have expressed concerns about unexpected fees when using Stripe, especially for international transactions. It's always a good idea to read the fine print and keep an eye on your billing statements to avoid surprises.
How can I handle disputes with payments processed through Stripe?
Handling disputes can be tough since many users have faced issues with refunds and chargebacks that Stripe doesn’t seem to resolve quickly. Enabling Stripe Radar to manage fraud detection might help reduce disputes overall.
Is Stripe reliable for online payment processing?
There's definitely mixed feedback about Stripe’s reliability. While some people have had great experiences, others worry about sudden account restrictions and payment disputes that can lead to lost funds.
What alternatives to Stripe should I consider?
Many users recommend exploring alternatives like PayPal or Square if they’ve had bad experiences with Stripe. It seems that some businesses found these alternatives to be more reliable and easier to work with.
