Venmo

Read 1364 verified reviews for Venmo. See ratings, business responses, and what customers really think.

venmo.com

New York, US

finance-insurance

Founded: 2008

Rating: 3.7/5Based on 1364 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Venmo

  1. DarkPhoenix777Rating: 4/5

    cuatro estrellas porque nada es perfecto pero esto se acerca bastante. buen producto

  2. BlazeByte2024Rating: 5/5

    Excellent!

    they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice imo

  3. xXPixel42Rating: 5/5

    Definately worth it. Been recommending it to everyone i know ngl

  4. felix_de02Rating: 4/5Verified

    Solid experience

    Pretty good overall, minor issues here and there but nothing dealbreaking. would recommend with caveats tbh

  5. ShadowKnight777Rating: 3/5

    three stars because its fine but fine isnt good enough for what they charge!

  6. EliteViper_ggRating: 5/5

    No complaints

    the support team actually knows what theyre doing. had my issue resolved in one chat session. rare personally

  7. xXFrag_xdRating: 5/5Verified

    been around for a while so theyve had time to get it right and it shows. polished experience imo

  8. XXGamer_twitchRating: 5/5Verified

    Sin dudarlo

    sorprendido para bien, no esperaba tanto y cumplió de sobra con lo prometido.

  9. GhostHunter_officialRating: 5/5

    Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl.

  10. GhostHack666Rating: 5/5Verified

    Outstanding

    consistent experience every time. doesnt always wow but never disappoints either. thats rare personally

About Venmo: Reviews

Pros

  • Instant peer-to-peer transfers with simple social feed integration.
  • Free transactions funded by bank accounts or debit cards.
  • Widely accepted for both personal and merchant payments.

Cons

  • Some transaction types, such as credit card payments, incur fees.
  • Occasional delays in bank transfers depending on timing and policies.
  • Privacy concerns from social feed unless settings are adjusted.

Business Description

**What is Venmo?** Venmo is a peer-to-peer payment service founded in 2009 and headquartered in New York. It provides a digital wallet platform that allows users to send and receive money instantly. Venmo targets consumers who want an easy way to manage personal payments such as splitting bills, paying friends, or making purchases. Its social aspect also allows users to see and share payment activities within their network. **How does it work?** Venmo users link their bank accounts, debit cards, or credit cards to their accounts through the app or website. The platform enables instant money transfers between users at no cost when funded by balance, bank account, or debit card, while credit card payments may incur fees. The app maintains a social feed where payment notes and emojis can be shared, combining financial transactions with social interaction. Venmo integrates with many merchants for in-app and online payments as well. **Products and services** Venmo provides digital wallet services, peer-to-peer payment transfers, bill splitting, and merchant payment options through mobile and web applications. Users can store funds in their Venmo balance or transfer them to linked bank accounts. The platform supports payments for goods and services, peer payments among friends, and features like Venmo Mastercard for in-store purchases. Venmo’s services emphasize convenience in managing personal finances and social payment experiences.

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Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

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Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

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peer-to-peerdigital-walletpayment-methodsmoney-transferbill-splittingmobile-payments

Business activity: Venmo

Response rate: 0%

Frequently Asked Questions about Venmo

Why is my Venmo account locked and how do I unlock it?

A lot of users have dealt with locked accounts and it can be really frustrating. Typically, it involves some verification steps and providing information to Venmo support, which is often slow to respond. Just be patient and keep trying to reach out for help.

Why are there complaints about Venmo's customer service?

Honesty, a lot of people report that getting help from Venmo can be a huge hassle. Users often find it difficult to reach customer support or get timely responses, which just adds to the stress if you're having account issues.

Are there any hidden fees when using Venmo?

Most people say that using Venmo to send money from a bank account or balance is free, but if you use a credit card, you might get hit with a fee. Make sure to check before you confirm payments to avoid surprises.

Is Venmo safe to use for payments?

There are mixed feelings about Venmo's safety, as some users have reported losing money or facing account issues with little explanation. If you decide to use it, stick to sending money to people you trust to minimize risks.

What do I do if my funds are missing from my Venmo account?

Many users have experienced missing funds and it's definitely concerning. The best course of action is to contact Venmo support immediately, but be prepared for a potentially lengthy wait time to resolve the issue.

Can I use Venmo to buy goods directly from merchants?

Yes, Venmo is integrated with a lot of merchants for in-app and online payments, which is pretty convenient. Just be cautious, as some users have mentioned issues with their transactions not going through as expected.